LuvLor Policies
At LuvLor, we strive for excellence when it comes to your crown. Every product is crafted with care, intention, and love because healthy hair is more than beauty — it’s confidence, nourishment, and self-care.
Processing & Shipping Policy
Please allow 3–10 business days for processing and shipping of your order. Processing times do not include weekends or holidays.
Once your order has been shipped, you will receive tracking information via email.
LuvLor is not liable for shipping delays caused by carriers, weather conditions, holidays, or other unforeseen circumstances.
Lost or Stolen Packages
LuvLor is not responsible for lost or stolen packages once your order has been shipped and marked delivered.
Please submit your claim directly to the shipping carrier selected at checkout regarding any missing or stolen packages.
Incorrect Address Information
Customers are responsible for ensuring all shipping information is entered correctly at checkout.
LuvLor is not liable for delays, lost packages, or additional charges due to incorrect or incomplete address information.
Returns & Exchanges Policy
Due to the nature of our products, we do not accept returns or exchanges on products that have been opened or used.
If your item arrives damaged or if there is an issue with your order, please contact us immediately.
Customer Support
If you experience any issues with your order, please email us at:
Our customer service team will respond expeditiously. Please allow up to 24 hours for a response. We will do our best to answer all inquiries in a timely manner.
Thank You
Thank you for purchasing with LuvLor, where we labored in prayer for Heaven’s help for your hair